Frequently Asked Questions

Qns: Where can I see screenshots and videos of 3DMagix?
You can see all the screenshots and videos of 3DMagix at work using the links below:

» View Screenshots Here
» See LIVE Videos Here

Qns: Does this work with my Mac Os X? :
Yes, it is compatible with both Mac Os X and Win 98 to Win Vista. We include 2 different versions for Mac & Windows

Qns: What is the minimum system requirements?:
1. 20 megabytes of disk space
2. 128 MB Ram
3. 1024 x 768 px Display with 16 bit color
4. 3 Button Mouse
5. Graphics Card with 128 MB Ram

Qns: Do I own the copyrights to my creations?
Yes! Everything you create is YOUR sole property that can be licensed and sold under any circumstances that you prefer. All output is copyrighted to YOU.

Qns: Can I order a CD version instead of a download?
Yes. We offer the CD edition for $97 and it comes free with the VIP premium upgrade.

We ship worldwide on a flat rate shipping fee of $5. Click here to order the CD edition »

Qns: How do I set it up? Is it complicated?
It is very simple to install. It only takes 1 minute to set up and requires no computer knowledge. We've even provided video tutorials to help you every step of the way.

Qns: Is this some trial software or do I have to pay extra to activate other features?
Absolutely Not! This is a FULL fledged licensed working program. You do NOT have to pay any money to use it.

Qns: Can it work with 3D Max / Lightwave files?
Yes, it supports all major image formats. You can even convert between them.

Qns: I have more than 1 PC. Can I use it on other computers?
Yes, the license allows you to use it on as many PC's as you like.

Question : How secure is my order?
Your order is safe because this online transaction is 100% protected using a secure server. All information sent to "PayPal" is encrypted (using strong 128-bit encryption, sealed with Verisign) and is not disclosed to anyone, including myself. You do NOT require a PayPal account to purchase this. All major credit cards are accepted

Question : I don't like using my credit card on the internet. Can I pay by money order or check?
I apologize but we only accept online payments. We use 100% secure SSL servers so you can be sure that your details are 100% protected. This also ensures that you'll get immediate shipment without the need to wait for cheques or money orders to clear.

Question : What is the return policy?
We offer a solid return policy. I'm so confident that you'll love the package that I'm offering a full 60 days "no questions asked" money back guarantee. If the product does not live up to any the claims stated, I don't want your money, and I'll give back every penny back to you. This is more than a guarantee. It is a promise.

More Questions? Then please contact us using the online help desk